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Daniel Buttner (CEO & Co-Founder / Lofelt)

One of the books, Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement and Lead, contained a story of a Japanese supervisor / mentor and how he was guiding his junior colleague in his thought process to solve a complex problem without ever dictating his actions. The story was told from the student and the mentor’s perspective simultaneously - so you could perceive the story from both angles. During that period, I learned a lot about the importance of determining a root cause to a problem before jumping to a conclusion.

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Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor and Lead

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