About the book
A diagnosis comes first in Robert I. Sutton's plan for handling people who bully and demean others: working out exactly what kind of jerk problem is at hand. From there he offers evidence-based and field-tested tactics, some of them surprising, for avoiding such people, outwitting them, disarming them or sending them away, along with ways to build psychological armor against their behavior. The settings range from offices and sports fields to classrooms and daily life. Sutton also asks readers to examine their own conduct and curb the jerk within. The guide is meant for anyone who needs a personal plan to keep one rude person from ruining an otherwise good day.
Eric Ries included it among his top 10 business books in a Quora answer.
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This book has 1 recommendation
Eric Ries (Founder/Long-Term Stock Exchange)
An esteemed Stanford professor offers researched-back advice for managing asshole colleagues and bosses, and how to know recognize when the office asshole might be you.
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