About the book
Edward E. Lawler and Chris Worley argue that organizations should be designed to change continually rather than run like a dependable Swiss watch that repeats the same behavior. The two organizational effectiveness experts identify the practices and designs that make change possible: staying close to the environment, rewarding experimentation, learning new technologies and practices, committing to ongoing performance gains and pursuing competitive advantages that are temporary. They cover strategy, structure, reward systems, communication and human resource management, with examples drawn from Toyota, Procter & Gamble, Limited Brands and Johnson & Johnson. An online instructor's guide accompanies the text.
Denise Morris Kipnis, founder of ChangeFlow Consulting, studied under Worley in graduate school and said his classes and the book seeded the idea behind her firm: that change is nonlinear and complex.
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This book has 1 recommendation
Denise Morris Kipnis (Founder & Principal/ChangeFlow Consulting)
Dr. Worley was my professor in grad school, and his sessions as well as this book seeded the concept behind ChangeFlow: that change is non-linear, in motion, complex. And approaches to organizational change that entertain stasis just don’t work.
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