About the book
Geoffrey A. Moore argues that the technology adoption life cycle hides a wide gap between early adopters, the enthusiasts and visionaries willing to sacrifice for being first, and the early majority, pragmatists who wait for proof that a product improves productivity. Building on Everett Rogers's diffusion of innovations theory, Moore advises winning one customer group at a time and using each as a base for the next. His techniques for crossing the gap include picking a target market, delivering a whole product, positioning, choosing distribution channels and setting prices. A third edition added new examples, digital marketing strategies and two appendices, and Inc. Magazine later named it one of the top 10 marketing books.
Venture capitalist Bill Gurley called it required reading for enterprise plays, and Seth Godin said it is a key part of his Purple Cow thinking, though he worries more about marketers chasing the big middle than about the chasm itself.
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This book has 11 recommendations
Seth Godin (Author & Entrepreneur)
This is a key component in my Purple Cow thinking, but with a twist. I'm not as worried about the chasm as I am about the desire of marketers to go for the big middle.
Recommended by Bogdan Iordache (Co-Founder/How to Web)
Marcos Steverlynck (CTO/Rise Art)
One of the most influential books ever for entrepreneurs has to be Crossing the Chasm by Geoffrey Moore. Although a bit dated now (having first been published in 1991), it still provides amazing insight into the technology markets and the adoption of technology by consumers. Many startups fail to understand their markets. Moore’s book helps entrepreneurs to understand their customers better, and to cater to their needs.
Recommended by Ashley Hathaway (Enterprise Product Manager)
Source: Interview with Ashley Hathaway
Leah Lizarondo (Co-Founder/412 Food Rescue)
People congratulate me all the time for "launching" 412 Food Rescue. My reaction is always to say -- wait till we scale. I don't think it is hard to launch things. It's fairly easy to launch something. And it's easy to get drawn in by all the media and excitement around launch. But pushing out bright shiny objects is a canard for achievement. Scaling is hard. I've had this book since it was released and it's one of the classics on my shelf.
Sanja Zepan (Co-Founder/Homey)
Crossing the Chasm, by Geoffrey A. Moore, is excellent for products that are moving from early adopters to wider market.
Neal O'Gorman (Serial Entrepreneur)
Crossing the Chasm opened my eyes to the existence and reality of the hype curve, early adopters and the now infamous trough of disillusionment. It's a model that I've used to try to understand where certain products/trends are residing.
Patricia Reed (Technology Growth Leader & Mentor)
Crossing the Chasm: classic on how to grow product market share.
Kevan Lee (Marketing Director/Buffer)
A tool to help you refine your positioning. Fill out this template:
For ____
Who are dissatisfied with ____
Our product is a ____
That provides ____
Unlike ____
We can provide ____
Christopher Lochhead (Host/Legends and Losers Podcast)
As a young kid coming up in the technology industry, Geoffrey Moore’s “Crossing the Chasm” helped me understand the evolution of market categories. I was able to apply his insights directly in my career and I’m grateful to him for that.
Crossing the Chasm for enterprise plays you have to read.
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See more books recommended by
Seth Godin, Bogdan Iordache, Marcos Steverlynck, Ashley Hathaway, Leah Lizarondo, Sanja Zepan, Neal O'Gorman, Patricia Reed, Kevan Lee, Christopher Lochhead, Bill Gurley
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Often recommended alongside
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- The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz (3 shared recommenders)
- The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail by Clayton Christensen (3 shared recommenders)
- How to Win Friends and Influence People by Dale Carnegie (2 shared recommenders)
- Zero to One: Notes on Startups, or How to Build the Future by Peter Thiel and Blake Masters (2 shared recommenders)
- Hooked: How to Build Habit-Forming Products by Nir Eyal (2 shared recommenders)
Appears in collections
Sources
- A reading list
- Bogdan Iordache: Recommended Books and Learnings
- 30 must-read books on business, technology and productivity, as picked by entrepreneurs
- Interview with Ashley Hathaway
- Leah Lizarondo, Food Waste Fighter, Talks About the Pleasures of Reading Fiction
- Sanja Zepan, Co-Founder of Homey, Provides Insight on Her Favorite Books
- Book-talk with Neal O'Gorman, Serial Entrepreneur
- Patricia Reed, Technology Growth Leader & Mentor, On the Books That Helped Her Understand People & Situations
- My favorite marketing books
- Christopher Lochhead, Host of Legends and Losers Podcast, Shares the Reading List That Shaped His Youth & Career
- The Ezra Klein Show: VC Bill Gurley on Transforming Health Care (Above the Crowd)

