About the book
Edgar H. Schein's work on process consultation looks at its role in organization development, including how a consultant can influence a workplace situation without relying on formal authority or direct power. Its subjects span social psychology, organizations and business consulting.
Denise Morris Kipnis, founder of ChangeFlow Consulting, said it clarified the choices consultants have in helping organizations, such as building capacity rather than codependency. She first read it in graduate school and found it a counterpoint to Peter Block's Flawless Consulting.
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This book has 1 recommendation
Denise Morris Kipnis (Founder & Principal/ChangeFlow Consulting)
This book really put into relief the options we have for how we help organizations. Whose needs are we really working? Are we consulting for ourselves, for them, or a combination? Are we creating codependency or building capacity? I first read this book in graduate school, and whether intentional or not, it served as a great counterpoint to Peter Block’s Flawless Consulting. While Block presents a practical (bordering on mechanical) approach to consulting, Schein throws you right into the complexity inherent in human dynamics. It can get messy, and we need to not shy away from that.
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