The Making of a Manager: What to Do When Everyone Looks to You - cover

The Making of a Manager

What to Do When Everyone Looks to You

By Julie Zhuo

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About the book

At 25, Julie Zhuo became a rookie manager and faced a long list of challenges, from hiring and firing to meetings, messaging, planning and pitching. Having since managed dozens of teams of tens to hundreds of people, she concludes that great managers are made, not born. The book works as a field guide built on everyday examples. Among its topics are how a great manager differs from an average one, shown with illustrations; when to hire someone despite an awkward interview; how to earn trust from reports by not acting like a boss; and where to turn after losing faith. It addresses new managers, veteran leaders and people hoping for promotion alike.

Sam Altman praised it for giving new managers at startups the tools to help their people succeed, and Instagram co-founder Mike Krieger said he wished he had had it when he began managing a team there.

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This book has 10 recommendations

Evan Williams (Co-Founder/Twitter, CEO/Medium)

I've seen so many people thrust into management in high-growth companies with so little guidance. From now on, I will hand them this book. Its practical wisdom is immediately useful for the newly minted manager — and us old ones.

Mike Krieger (Co-Founder/Instagram)

I wish I'd had this book when I started managing a team at Instagram. Julie covers the full range of becoming a manager, from your first meetings with your team to accomplishing huge goals together.

Gretchen Rubin (Author)

Julie Zhuo had to learn to be a manager fast, as her role kept expanding in the hyper-growth environment of a successful Silicon Valley start-up. In The Making of a Manager, she shares what she learned—often, the hard way. She combines cutting-edge analysis of how organizations work with engaging and accessible examples of how theory plays out in real life, with stories of what she did right and wrong.

Sam Altman (President/Y Combinator, Co-Chairman/OpenAI)

At startups, individuals asked to manage are rarely set-up for success. Julie Zhuo gives new managers the tools they need to help their people and company win.

Daniel Pink (Author)

Are you a new manager? Are you a little scared? Fear not. Julie Zhuo is here to help. She took on a manager position at one of the biggest start-ups of our generation before she felt quite ready, but she grew into the job. And now she's here to guide you as you grow into the job. By focusing on three big leadership themes-- Purpose, People, and Process -- she puts the emphasis right where it should be for the greatest success and satisfaction. This book will get you on the right track and keep you there.

Stewart Butterfield (Co-founder, CEO/Slack)

The Making of a Manager is an excellent, approachable and comprehensive guide for those making the transition into management. This is something we'd give out to new managers at Slack and it could very well set a new standard for new managers.

Logan Green (Co-Founder, CEO/Lyft)

Julie does an incredible job simplifying the role of a manager. She pulls you in with all the awkward, funny and tough moments of being a first time manager, and then takes you on an engaging journey. She sets forth a crystal clear playbook of how to drive impact and get the most out of your teams. If you’re a first time manager, you’ll learn how to hit the ground running, and experienced managers will level-up their game!

Brit Morin (Founder, CEO/Brit + Co)

As an entrepreneur and CEO, I've read ALL of the business books, but this is one I'll be turning to again and again as a reference for how to help my team thrive. It's a leadership manifesto for a startup, global mega-company, or anything in-between.

Leila Janah (CEO, Founder/Samasource, LXMI)

Every business book I read as a consultant and later a CEO was written by a man. Julie brings an entirely fresh perspective on leadership as a brilliant hacker, first-generation American, and young mother. This book is everything Silicon Valley appreciates in Julie: humble, inspiring, and whip-smart.

Ali Abdaal

Really good. One of my most highlighted books of all time. I learned so much about being a manager, and my management skills (and our team’s effectiveness and happiness) immediately improved after I started to do some of the things that Julie recommends.

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Evan Williams, Mike Krieger, Gretchen Rubin, Sam Altman, Daniel Pink, Stewart Butterfield, Logan Green, Brit Morin, Leila Janah, Ali Abdaal

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Julie Zhuo

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