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Email, by the figures Jocelyn K. Glei cites, takes up 28 percent of the average workweek, with people checking it 11 times an hour and handling 122 messages a day. Glei's guide treats the inbox as a source of anxiety and distraction and offers ways to win back focus. It questions the obsession with inbox zero, proposes a daily email routine meant to lower stress, and sorts messages by what and who matter most. Other sections cover writing emails that prompt attention and action, setting boundaries against time-wasting requests, and the psychology of reciprocity. The underlying argument is that a day should be planned around meaningful work rather than busywork.

Simon Sinek praised it as the book to read before declaring email bankruptcy, and Seth Godin called it a vitally important book that could change how people spend hours each day.