Never Split the Difference

A former FBI hostage negotiator distills the heuristics of how to defuse tense negotiations with unstable humans, and proposes that they’re the same for every other form of negotiations. Not a bad premise, and I found several of the techniques compelling and resonant of what I’ve read about human biases and flaws from other sources. But the FBI bravado is grating. It’s basically “hey, I just learned this stuff, and I whattadoknow, I become so bad ass that I could beat every Harvard trained negotiator with my sick mind hacks”. Okay dude. Nassim Taleb would be proud though ?.

Emphasizes the importance of emotional intelligence without sacrificing deal-making power. From the pen of a former hostage negotiator—someone who couldn’t take no for an answer—which makes it fascinating reading. But it’s also eminently practical. In these pages, you will find the techniques for getting the deal you want.

This book blew my mind. It’s a riveting read, full of instantly actionable advice—not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home.

Your business—basically your entire life—comes down to your performance in crucial conversations, and these tools will give you the edge you need. . . .It’s required reading for my employees because I use the lessons in this book every single day, and I want them to, too.

The books I keep coming back to are the ones where I took away lasting mental models. These include [...] Never Split the Difference (about negotiation models).