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Books Recommended by Jr.
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the “Nordstrom” of Your Industry
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the “Nordstrom” of Your Industry
by
Robert Spector
,
Patrick D. McCarthy
Dealing with China
Dealing with China
by
Henry M. Paulson, Jr.