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Nonviolent Communication

By Marshall B. Rosenberg

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About the book

Marshall B. Rosenberg sets out a method for speaking honestly without criticism, insults or put-downs, which he calls Nonviolent Communication. He argues that learned habits such as judging, blaming and diagnosing what is wrong with people breed misunderstanding and can lead to anger, depression and even violence. Through stories, role-plays, sample dialogues and real examples, he shows how to identify and state feelings and needs, express anger fully, listen with empathy and settle conflicts at home, at work and in politics. The method rests on consciousness, language, communication and shared power rather than power over others. More than a million copies have been sold, and it has been translated into over 30 languages.

Satya Nadella was reported to have asked his new direct reports to read it when he became Microsoft's chief executive, to help change the company's combative culture. WalktheChat co-founder Thomas Graziani recommends it for its lessons on communicating without conflict.

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This book has 2 recommendations

Satya Nadella (CEO/Microsoft)

On Satya Nadella’s The 7 Books Microsoft CEO Satya Nadella Says You Need To Lead Smarter (Fast Company)

Thomas Graziani (Co-founder/WalktheChat)

In the business section, I would pick "Nonviolent communication" by Marshall Rosenberg. The book is not directly related to business, but its insights (how to communicate effectively with people without generating conflict) have wide applications to the business world.

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