The CEO Library

Toggle Nav

Business Books

The New Power Base Selling: Master The Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition

The New Power Base Selling: Master The Politics, Create Unexpected Value and Higher Margins, and Outsmart the Competition

by Jim Holden, Ryan Kubacki

Insight Selling: Surprising Research on What Sales Winners Do Differently

Insight Selling: Surprising Research on What Sales Winners Do Differently

by Mike Schultz, John E. Doerr

Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy

Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy

by Ron Willingham

The Science of Selling: Proven Strategies to Make Your Pitch, Influence Decisions, and Close the Deal

The Science of Selling: Proven Strategies to Make Your Pitch, Influence Decisions, and Close the Deal

by David Hoffeld

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

by Dennis Snow, Teri Yanovitch

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

by Anthony W. Ulwick

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

by Noah Fleming

The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the “Nordstrom” of Your Industry

The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the “Nordstrom” of Your Industry

by Robert Spector, Patrick D. McCarthy