The Five Dysfunctions of a Team

A leadership fable about a failing Silicion Valley tech company who brings in a new CEO. Kathryn attempts to unite a highly dysfunctional team and through his narrative Lencioni explains the five key ways that teams struggle, and how to overcome the hurdles. I read this book at a key point in time where we were just discovering that we needed to put our values into words and shape the culture of Buffer. The book helped to clarify that through culture, provided we lived it, we could solve problems of trust and enable much better teamwork within the company.

In Patrick Lencioni's book The Five Dysfunctions of a Team, the executive asks her senior leaders "Who is your first team?" And they each answer incorrectly that it's the team that reports to him or her. The point is that you need to shift your perspective to understanding your senior leadership peers are your first team. We read that book as a leadership team in a corporation where I worked -- and the environment was very competitive between us. When we agreed that our cross-functional leadership team was our first team, we became more cooperative, innovative and productive. And we vastly boosted our results.

Lencioni’s books helped me to shift my focus from individual performance to team performance, and what it takes to make a team perform well. It helped me to realize and take seriously the fact that great team performance doesn’t happen magically but needs conscious effort.

When I discovered The Five Dysfunctions of a Team for the first time, we had a dysfunctional team at Blinkist and the book opened my eyes to see the problem clearly and showed clear steps for how they should be tackled. Beforehand I was aware that we had a problem, but I couldn’t pinpoint it specifically and hence, couldn’t solve it easily. This book helped a lot.

One of the five books Mikhail Dubov recommends to young people interested in his career path.